INNOVATIVE APPROACHES TO OPTIMIZING THE INFORMATION AND CONSULTATION ACTIVITIES OF A PHARMACY

Download full text PDF
DOI: https://doi.org/None
Issue: 
8
Year: 
2015

Professor I.V. Spichak, PhD; M.A. Pasechnikova; A.S. Spichak Belgorod State National Research University; 85, Pobeda St., Belgorod 308015, Russia

If a pharmacy has a large influx of visitors, a pharmacist may not always pay proper attention to each of them and to give pre-advice in order to provide necessary analytical information, thus narrowing the choice of products in the pharmacy. The structure of main reasons for coming to pharmaceutical organizations was studied. The information needs of visitors to drugstores and pharmaceutical workers were determined. An approach to optimizing the information and consultation activities of a drugstore was elaborated using innovative technologies. The information and consultation bases on the basis of which software supply was developed for infomats placed in the sales area of a pharmacy were set up.
Keywords: 
pharmaceutical information
pharmaceutical care
information technologies in pharmacy
References: 
  1. Garifullina G.H., Muslimova N.N. Okazanie informacionnyh uslug v apteke. MedFarm Vestnik Povolzh`ya, 2012; 25: 5–6.
  2. Geller L.N. Informacionnye tehnologii v sfere obrashheniya lekarstvennyh sredstv. Farmaciya, 2006; 1: 28–32.
  3. Gubskiy S.M., Penkin Yu.M., Tarhanov S.V. Informacionnye tehnologii v sovremennoy organizacii aptechnogo biznesa. Provizor, 2008; 2: 40–44.
  4. Mnushko Z.N., Abalova O.P., Pestun I.V. Standarty obsluzhivaniya – odna iz form obespecheniya kachestva aptechnogo servisa. Provizor, 2005: 16: 10–15.
  5. Moshkova L.V. Razvitie informacionnyh tehnologiy v sisteme organizacii lekarstvennogo obespecheniya. Farmaciya, 2000; 5–6: 12–14.
  6. Prigozhin A.A. Informacionnye tehnologii dolzhny rabotat` na pribyl`. E`konomicheskiy vestnik farmacii, 2008; 11: 95–99.
  7. Safiullin R.S., Shakirova D.H. Kachestvo upravleniya lekarstvennoy pomoshh`yu i informacionno-komp`yuternye tehnologii. Farmaciya, 2011: 5: 29–30.